creation, tracking, and sharing of goals, called FINAOs.
where you can set goals, track them & inspire others
to make it more intuitive and easy to use
To improve the user experience of the FINAO app and make it more intuitive and easy to use.
During our user testing we discovered that there was confusion around the core concept of the app: "posting to FINAOS (GOALS)". Almost all participants did not make the correlation between a FINAO and a post. This diagram shows how we managed to solve this critical issue.
To get the direction needed to develop the final product, we had to go through four main steps. During that we did two rounds of user testing and rapid prototyping.
The FINAO app has been introduced to a class of students at Gig Harbor High School. After two weeks of usage, a survey was shared with the class to collect feedback.
We conducted usability testing with seven participants. We started each session with the think a loud method where we asked participants to execute several tasks while continuously thinking out loud. We ended each session with an open discussion about the app. The following is a summary of the main findings:
Pain Points
Positive Points
After going over the results of the usability testing and prioritizing the findings, we started brainstorming different solutions for the top priority items. The picture to the right shows some of the sketches used during the brainstorming exercises. At the end, the team picked their top three (out of eight) favorite concepts.
After rapidly prototyping the three concepts that were picked from the previous stage, we invited a group of student for a second round of user testing. We started the session by introducing the old version of the app and explaining the purpose of the study. Then we walked the participants through the new concepts utilizing Invision prototypes. Participants were given forms to collect their individual feedback first, then we opened the floor for an open discussion.
During this project we managed to dramatically improve the user experience of the FINAO app by:
The latest version of the FINAO app can be downloaded through the following links:
